Privacy Policy for MedicianHealth.com
Effective Date:2025-9-15
1. Introduction
Welcome to MedicianHealth (“we,” “us,” “our”). Your privacy and the security of your personal and health information are extremely important to us. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights.
2. What Information We Collect
We may collect and process different types of information about you:
Personal Information: Name, email address, phone number, date of birth, gender, address, and other contact details.Health Information: Medical history, symptoms, diagnoses, treatment plans, medications, test results, and other health-related data that you provide in the course of using our services.Technical / Usage Information: IP address, browser type, device information, operating system, pages visited, time spent on the site, cookies, and analytics data.Communications Data: Any messages or communications you send to us, including via contact forms, email, or chat.3. How We Use Your Information
We use your data for the following purposes:
To provide, operate, and maintain our website and medical servicesTo schedule and manage appointments, consultations, and follow-upsTo respond to your inquiries, requests, or feedbackTo monitor, analyze, and improve our services and website functionalityTo send you updates, newsletters, or educational content (only if you opt in)To comply with legal and regulatory obligations4. Legal Basis for Processing
For data that is not health-related, we rely on:
Consent: when you explicitly agree to provide personal dataLegitimate Interests: for improving our website, service, and user experienceFor health or medical information (sensitive data), our processing is based on your explicit consent, and/or as required to deliver our health services in line with healthcare confidentiality obligations (e.g., under the National Health Act 2014 in Nigeria). Mondaq+2Mondaq+2
5. How We Share Your Information
We may share your data in the following ways:
With healthcare professionals (doctors, nurses) when you request or receive careWith service providers, third-party tools, or vendors who support our website (e.g., analytics or hosting), but only under confidentiality agreementsIf required by law or regulation (e.g., court order)In anonymized or aggregated form, for research, reporting, or internal improvements6. Data Security
We have implemented reasonable technical, administrative, and organizational safeguards to protect your personal and health information from unauthorized access, alteration, or destruction. This includes encryption, secure access controls, and regular security assessments. Mondaq
We follow the standards required by Nigerian healthcare and data-protection laws. Mondaq+1
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
When your data is no longer needed, we will either safely delete it or anonymize it so it can be used for non-identifiable, aggregated insights.
8. Your Rights
You have the following rights regarding your data:
Access: You can request a copy of the personal or health data we hold about you. PhilikosCorrection: You can ask us to correct or update inaccurate or incomplete data. PhilikosDeletion: You may request deletion of your data (unless there are legal or medical reasons to retain it). PhilikosRestrict Processing: You can ask us to limit how we process your data in some cases.Withdraw Consent: If our processing is based on your consent, you can withdraw it at any time.Complaint: If you have concerns, you can contact us (see “Contact Information” below). We will investigate and respond to your request.9. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to analyze usage of the website and improve user experience. You can set your browser to refuse cookies, but some parts of the site might not work properly without them.
10. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices, so please review their own privacy policies when you leave our site.
11. Children’s Privacy
If you are under the age of 18, you should get the consent of a parent or guardian before using our site or providing us with personal or health-related information.
12. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the “Effective Date” at the top and notify users where required.
13. Contact Information
If you have any questions, concerns, or requests related to your personal data or this policy, you can reach us at:
Email: [email protected]Address: Lagos , NigeriaData Protection Officer (if applicable): [insert name / title]